Cyril spent his early childhood in rural areas of the Northland where he farmed, hunted and learned to live off of the land. The self-reliant nature of this lifestyle helped develop his strong work ethic, sense of discipline, and ability to live life with just the basics while also shaping the way he continues to celebrate and acknowledge his Ngāti Porou and Ngāpuhi affiliations.
At the age of 10, his family moved to Hamilton where he became a competitive swimmer and by the age of 14, he was globally ranked in his age group. The habits he acquired through swimming fostered his lifelong passion for sports and training and between 2001-2009, he became heavily involved in coaching swimming. By 2004, Cyril had the strongest junior competitive swim club at the national level and in 2008 he entered into high performance biomechanical consulting work for the Waikato and Bay of Plenty regions as well as for New Zealand Olympic swimmers, which eventually led to his work with rugby athletes. In 2010, he became a specialist youth worker for Te Hurihanga and helped young persons coming from the youth justice system to reintegrate into society. As a result of his work with Te Hurihanga, he began working at Te Wānanga o Aotearoa (TWOA) and piloted its National Youth Guarantee Sports Program for 16-19 year olds.
Since 2014, he has been a head tutor for TWOA’s Alternative Education for Waikato and Bay of Plenty.
Through this work, he provides learning opportunities in a culturally Māori environment for at-risk youth who have struggled in mainstream schooling. Cyril’s no nonsense, practical, hands on approach has allowed him to build deeply impactful relationships with the youth he works with throughout his years of experience.
Cyril believes youth will not transform unless they feel loved, respected and appreciated and his hope is that the young people that he works with will learn how to be self-sufficient and develop a sense of independence, giving them the tools to create a better life for themselves.
Lachlan has had a number of executive level roles in both New Zealand and Asia. He spent 15 years working and living in Asia between Hong Kong and Singapore. During his time in Asia he successfully co-founded a real estate services company which employed over 350 people across 7 countries with 50 operating locations. This business went from one office to 50 in under 5 years, with gross income at USD$80 million per year at the time of his departure. Lachlan holds a double degree in Business & Psychology and is a qualified IT technician. He has a passion for real estate and building lasting organisations.
Lachlan is the proud father of four children and is based in Auckland.
Born and raised in Hamilton Waikato and can truly say that her roots for this area are firmly planted. Delaine’s Māori whakapapa are of Ngāti Kahungunu, Ngāpuhi and Tainui descent but she also recognises her Anglo-Saxon, Scottish, Welsh, Scandinavian, and Israeli ancestry as well. Delaine recognises the importance to acknowledge the whole part of the person and not just be selective to what is relevant – for without this, we would not be complete.
Delaine and her husband are blessed with 6 wonderful children. Delaine has had the privilege of being a "stay at home" mum to raise them. Their children have all enjoyed strong competitive sporting backgrounds that have helped mold them into the people they are today. With strong beliefs in the importance of the family unit and the value of hard work, education and integrity, the couple have worked to not only instil these values into our own children but all those whom they come in contact with.
In being a stay at home mother her interests have been furthered by developing skills and learning new things to enhance the ability to provide and support the family and increase the capacity to provide for their own temporal self-reliance. Traditional home making skills that our grandparents once did as their normal everyday living have largely been forgotten. Things like cooking, gardening, and preserving foods are a part of these skills. This has grown and extended to filling a niche of providing catering needs for weddings and other social events that have benefited her family through involvement. Not only has food catering been a part of this, but so too has decorating, equipment hire and the like been a part of her interests.
Upon formally returning back to the workforce, Delaine has worked for the past 12 years in the Private Healthcare Sector, as an Accounts Manager and Service Coordinator, managing carers out in the field and also building trusting relationships with our clients.
Her desire to make a difference in the community made the choice easy, deciding to join Mana Services and the values that it stands for, making her proud to be a part of an organisation that works alongside whanau and rangatahi to make a positive influence to help change and shape their future.
For Delaine, the key to solving the issues and challenges presented in the world can be found in the home - as when there are strong, stable and happy families; so too is the community, and consequently, the nation.
Nola and her partner live in the city, and are huge All Blacks supporters who try to watch every game live in New Zealand. She has 3 grown children, and 8 grandchildren ranging from 2-10 years old who all live in Wellington.
After attending Heretaunga College where she made some lifelong friends, Nola went on to study a Bachelor of Business while her children were young. She believes the people she has met and experiences lived throughout her life have shaped her success to date, and has always worked in roles where there was importance placed on networking and building relationships.
Nola has worked across professional services, commercial and industrial recruitment, and has built a strong personal brand over the years. Her last role before joining Mana Services was as the General Manager of an industrial recruitment agency where she nurtured a passion for diversity, equity and inclusion. She was heavily involved in project focused work, giving her valuable experience that allows her to look at the bigger picture within her new role as Director of Talent at Mana Services Aotearoa.
Nola would love for our rangatahi to believe in themselves, to feel assured that they do matter, and that they are wanted and needed to help make Aotearoa and our planet a better place in the future. She has a strong desire to help people who want to be successful in their chosen directions and a passion to deliver results.
Board member 2016 – 2018 and recently the Trust Chairperson until February 2021. She still actively supports the Trusts.
Mahia is passionate about everything to do with our rangatahi including youth homelessness and Mana wahine. She has completed Te Ara Reo with Te Wananga o Aotearoa in 2012 and has a Diploma in Business Administration and is always taking any opportunities to further her learning and has recently completed Leadership and Management seminars and workshops such as Addictions and Mental health 101, Le Va Suicide Prevention Training and De-escalation training to name a few. Mahia doesn’t see study as her only learning opportunity and enjoys exposure to different experiences whatever they may be is the best form of education. Having the opportunity to learn a new whakaaro, hear a story from the lens of others is the most enjoyable form of learning for her.
Mahia has worked for Te Kohanga Reo, Inland Revenue, Taiohi Toa Trust and Te Wananga O Aoteatoa so she brings a lot of experience to Mana Services. Mahia when asked why choosing social services says “It choose me. I fell into it. Being surrounded by people who were so invested in rangatahi. I came in as an administrator and grew and found my desire to support rangatahi to develop hopes and dreams for their futures. To expose them to opportunities to understand that they can turn their dreams into realities.” Mahia loves it! “To be providing an opportunity for rangatahi to get excited about their futures. We can all reflect on a person that was influential in our childhood, we have an opportunity to be that person, that team that changes the narrative for a rangatahi. “Mahias ability to be innovative, to find the connection with a rangatahi and rangatahi. Informing to break down systemic barriers so they are empowered and move forward with new knowledge and skills is something she finds very rewarding.
Ngati Rangi – Wayne was born and raised in the small town of Kaikohe and whakapapa’s to Ngati Rangi hapu. He loved growing up in Kaikohe and from his early teenage years to adulthood, he was exposed to the challenges of low-socio economic conditions, high unemployment, and emerging social and community issues.
Growing up and witnessing gangs, alcohol and mental health issues in and around his whanau created an immense impact on him and any positive change he could make to help better the situation he would strive for.
Clay is a devout Christian and an active member of his local church. Married to his wife Rachel and Father to four tamariki. Clay has a Step-son and through raising his step son has taught Clay how to nurture a child that is not his own and learnt valuable lessons in the process, which helps to tautoko and improve his mahi mentoring the rangitahi. Clay supports a group that mentors young fathers in affiliation with Titiro Whakamua HVTP (school for young mothers). This has created a passion for helping the younger generation succeed with parenting and becoming great men of the future.
Academically Clay finished college at St Patrick’s College Silverstream and studied at Te Haranga Waka (Victoria) University. When not helping Rangitahi, Clay is a successful real estate agent in the Hutt Valley area. Clay is known for his sense of fun, good humour and connects well with everyone.
Kelly spent her early childhood in Auckland and later moved to Australia. Since returning to New Zealand in 2014 has held a role as an Executive Assistant and Events Coordinator for a large group and in 2021 joined Mana Services as the values of the company were aligned with her own.
Kelly has volunteered with youth in Rugby league and has also done a lot of charity work with Lifeline and Salvation Army, with a lot of successful fundraising initiatives. Through this work, she has provided opportunities for families and reduced distress and saved lives by providing safe, accessible, effective, professional and innovative services.
Kelly has worked to increase awareness and understanding of suicide prevention in New Zealand and reduce the associated stigma and to work with others to make a positive contribution to the health and social sector. More recently assisted with fundraising for Afrika Tikkun who are a partner in transformative development. Fundraising to grow, nurture and establish young lives from cradle to career with sustainable opportunities that really do matter. Kelly believes in kindness and impact. She believes in true empowerment.
Kelly’s proudest achievements are her four children and her partnership with her husband.
Sarah Welch was born in Papakura and raised predominantly in Rotorua.
Sarah completed a Social Work degree through Bay of Plenty Polytech in Rotorua in 2013 and has an undergraduate degree in Psychology from AUT.
Sarah has worked at Te Maioha o Parekarangi as a case leader and youth worker as well as Reconnect Services and Youth Horizons in Auckland. Sarah moved to Hamilton in 2019 as a care and protection Social Worker at Oranga Tamariki (OT).
At OT Sarah has worked alongside hundreds of whānau who have come to the attention of OT, supporting them to get to a place where they no longer require OT involvement. She has worked with some of Waikato’s highest needs rangatahi, requiring extensive support from multiple community agencies.
She is extremely passionate about working with our most vulnerable tamariki, rangatahi and whānau. She believes there needs to be a deep-seated change in the culture of child protection in New Zealand, and the social policy that impacts that culture. Sarah chose social work as a career because of her own background of trauma and experience of domestic violence. She believes it is important to understand the impact of unhealthy adult behaviours on children growing up with them, both immediately and in the future on their development into adults themselves. She has focused her mahi on youth and their whānau over the past 10 years as she believes working with people while they are still young gives the most opportunity to create and influence positive change.
Sarah is one of 6 siblings and an aunt of 17 ranging from 2 years to 19 years of age.
Matt, is a 23-year veteran of the police force. After joining the force in 2000 he spent time in community policing, with the Armed Offenders’ Squad, and as a Dog Handler and Youth Aid Officer, with extensive experience in the Youth Court.
In 2021 he created a one-year therapy dog programme for at-risk rangatahi in partnership with Oranga Tamariki, for which he was awarded an Evidence-Based Policing Award.
Matt, who received an EPB (Evidence-Based Policing Award) in June 2023 for his therapy dog programme. He brings a huge depth of knowledge and skills around working with complex, at-risk youth to Mana.
While serving as Youth Aid officer in Hamilton two years ago, Matt came up with the idea of a “circuit breaker” programme, in partnership with Oranga Tamariki, for at-risk youth who were in care or protection services, or in the Youth Justice process. Matt introduced two labradors - Lachie and Chip - to the force to help create behavioural change.
Matt worked alongside rangatahi in their own environments using Lachie and Chip to break down barriers and build confidence with the youth. In doing so, Matt was recognised by the Police for delivering a programme of “the highest standard”, which replaced negative behaviours with positive experience.
Matt has shown incredible leadership in the care of at-risk youth, and shown how thinking differently can lead to true breakthroughs.
Tahuri grew up in a diverse area of West Auckland in a whanau with a strong sense of cultural identity. His iwi affiliations are Ngāti Porou, Ngati Tuwharetoa, Waikato, and Ngāti Raukawa ki te Tonga. Tahuri’s parents have always been very supportive and he credits his strong foundation with his whanau as having a significant role in his personal success.
He is a highly accomplished martial artist, winning gold medals at two Amateur World Championship events in Italy and England 2017. He also holds two prestigious International Titles. He won the 2017 WKA South Pacific Muay Thai Title in Tahiti and won the 2020 WMC Asia Pacific Professional Title in Thailand. He continues to train and fight professionally and uses his skills, knowledge and experience to develop meaningful and transformative programs for at-risk rangatahi throughout the motu.
He also worked as a youth tutor for Te Wānanga o Aotearoa and NorthTec in Kaitaia from 2013 to 2017. He is also an AA-approved qualified driving instructor for learners, restricted and full licence drivers. He values his role as a Māori role model for all rangatahi he works with and hopes to inspire them with his accomplishments, dedication and hard-working ethic as a Director and Co-Founder of Mana Services. Knowing that real change takes time, he is excited and willing to put in the work and knows that Mana Services will provide a platform for youth in its care to be a part of an experience to teach, motivate and inspire all with positive change. Tahuri has seven beautiful children with his wife Suzanne Tibble, who is also an accomplished international Martial artist and Director / Co-founder of Team Taniwha Limited.
in 2023 Mana Services and Tahuri have partnered to bring Taniwha Services to Aotearoa.
Nau te rourou, naku te rourou, ka ora ai te iwi “With your basket of food and my basket of food, the people will be fed”
Raymond grew up in the Northland and his iwi affiliation is Ngāpuhi and his hapū Ngāti Hine. Sports, especially basketball, were heavily emphasised in his family from a young age. By becoming involved in sports early on in his life, he quickly learned the principles of hard work, collaboration, and effective communication.
Paul has 12 years of experience in training and facilitation and spent time as an Advisor in Strategy and Planning at Te Puni Kokiri. He is passionate about Māori development and achievement and worked as a Senior Advisor at KPMG Wellington.
His work at KPMG focused heavily on Government, but with a kaupapa Māori focus, working to deliver outcomes for Māori by Māori.
He also lead several teams, division and firm-wide initiatives to build cultural competency and capability in Te Reo and tikanga Māori, offering cultural perspectives and understanding of Te Ao Māori.
He is now the co-founder & CEO of Tāwharautia Ahau where he aims to empower whānau towards mana motuhake with a place to call home. This is a solution by Māori for Māori.
Natasha’s philosophy operates under the premise that the corporate world is made up of human beings living professional lives. She is driven by those processes which bridge knowledge and insights that enrich our lives. She is passionate about people and making connections that build bridges of understanding in unexpected places. She is loves to explore growth and development at an individual and organisational level, recognising the impact that unconscious drivers can….
can have on our ability to navigate relationships, our collaborative efforts and living our best lives.
She is passionate about issues related to systemic racism. Her research interests include psychological safety, identity threat and organisational culture. As an INSEAD graduate with an Executive Masters in Consulting and Coaching for Change, her Master’s thesis is entitled, “Minding the Gap, reBuilding the Bridge: A Psychodynamic and Autoethnographic Exploration of the Role of Mirroring on Institutional Racism and the Duality of Māori and Pākehā Identity“.
Born in Wellington, New Zealand and raised in the United States, after a lifetime overseas, she has returned to her homeland, now based in Featherston, New Zealand. She has a Māori father (Ngāti Kahungunu and Tainui), and a Pākehā mother, born of Welsh/English/Russian immigrants nearly 100 years ago. As a bi-cultural, third culture kid, she learned first-hand and early on the impact that our background has on our world view, how we live and we tackle problems. She is passionate about exploring what it takes to navigate those challenges and helping others to do the same.
She has worked in logistics and operations for Microsoft/Tandem/HP and CH2M Hill and has committed extensive hours to volunteer work: in a rape crisis clinic; as a missionary working in 1980s NYC Latino communities; as lead events organizer for the Utah Special Olympics; mentor to disadvantaged, struggling inner-city youth; Co-lead, Foreign Policy group, Mormon Women for Ethical Government. She is deeply passionate about working with women, girls and youth to become their best selves. Married to a career entrepreneur, she also has extensive experience and in-depth insight into the life of a tech entrepreneur and the impact that journey has on relationships, family and home life.
Fluent in English, Spanish and French, she is now studying te reo (the Māori language). Natasha spent 10 years living across Europe and Asia, and with her husband Paul, raising their three children across four countries, three school systems and one foreign language (French). She is a passionate textile artist who in her spare time makes upcycled felted wool sweaters for children. She loves the natural world, hiking in mountains, swimming in blue seas and touching the sky.
Paul is a graduate of Harvard University, a career professional entrepreneur, a former Affiliate Professor of Entrepreneurship and Family Enterprise at INSEAD (the Financial Times #1 business school in the world), and co-founder, with his wife Natasha, of the business consulting practice Mātanga Hāpai in New Zealand.
He is the author of Survive & Thrive: Entrepreneurship Frameworks That Work, which offers easy to follow guides to create entrepreneurial initiatives. (Available on Amazon.)
At INSEAD, he won the Dean’s Award for Excellence in Teaching multiple times. He has taught in the MBA, EMBA, and Executive Education programs. Since 2009 he has taught INSEAD’s popular course Your First Hundred Days, which is a real-time role-play crisis leader- ship simulation on how to acquire and turnaround a failing company. Among other successful original courses based on frameworks in this book, Paul created INSEAD’s very popular Startup Bootcamp (based on his Startup framework) and has taught it in 24 countries around the world.
Before joining INSEAD, Paul held roles in companies ranging from technical support to CEO. In addition to various roles in small companies, his big company experience was as a Technology Evangelist at Apple, and Director of New Business Development and Strategic Planning at NEC.
Paul has helped people at all education and experience levels successfully create companies, and build successful new initiatives inside organisations, across various industries around the world. One of Paul’s key drivers is helping people work toward their potential in business and in life.
He is an educator, trainer, coach, consultant, and a frequent public speaker. He is an Anchor Mentor for Google’s Accelerators worldwide.
He is married with three children. After living in the USA, Ireland, France, Thailand, and Singapore, Paul now resides in the countryside of New Zealand with his wife and youngest son.
Paul is a Muay Thai enthusiast. He loves languages, he is studying te reo Māori, and is fluent in Thai.