Emergency Support
Transition Services
Emergency Support
Same day service delivery
EMERGENCY HOTLINE
0800 55 6262
OR
09 886 0068
Overview
Sometimes things happen that are unexpected, and you need to activate an emergency support service. Examples include but are not limited to:
Unexpected incidents with the client e.g. assault of a caregiver.
Team members unavailable due to accident, injury, family emergency, or bereavement.
Additional support required due to heightened client.
How can we help?
We maintain a bench of experienced Youth Workers (Kaimahi) who are available 24×7 at 6 hours call-up notice.
Our emergency hotline is available 24×7 or you can text the 027 number at the bottom of the page.
We have a network of Youth Workers (Kaimahi) across the North Island.
What will it cost?
Our pricing varies based on several criteria. When you contact us, we will let you know the costs of the services you require and send everything to you in a clear email to confirm.
Do you provide emergency housing?
We are in the process of building a network of housing options and currently have a limited supply available at any given time. We can discuss options when we receive your service request.
Get in touch
If you need urgent assistance then please call 0800 55 6262 or 09 886 0068 or use our live chat function by clicking on the speech icon on the bottom right of your screen. If you leave a message on our voicemail, we typically respond within 20-30 minutes.
Alternatively, complete the form and we will be in touch asap.